Bought cushion covers from Ali express total counterfeit I contacted them for a return label as the terms and conditions states free returns, tried 10 times for a return label still waiting contacted pay pal who state I Ali express wants me to return the counterfeit items to Germany at my expense I am going to contact trading standards and rangers football club poor service from both Ali express and PayPal for letting this company away with this disgracefulSee PayPal answer When a payment is disputed with us, we do not take any external terms and conditions into account Remember I have sent pictures of these items to PayPal and they are counterfeit