parallels

4.5
4.5 from 1.5K Reviews and Ratings
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Given 2 rating mainly because I still…

Given 2 rating mainly because I still haven’t got a fully fledged Windows 11 OS. Installed Parallels desktop 17 on my MacBook Air 2020 M1. Purchased a retail windows 11 product key and registered the key fine. Installed windows 11 fine. But in settings I still cannot personalise fully because it keeps asking me to register. I registered with my Microsoft account, it then asks for the windows account. I thought they were the same?I tried calling support UK but I couldn’t input my support ticket due to it asking for the ticket number followed by ‘pound’? There is no ‘pound’/£ key on my phone?Probably part my lack of experience doing something like this and a few anomalies with the Parallel? Chat support was useless as the chat associate took so long to respond following our initial greetings, it timed out 3 times.My question still is if I have done the steps I have, shouldn’t I have a fully operational OS or have I missed a few steps?

2
Date of experience: Nov 25, 2021