Automatic payment taken from Paypal account without notification and warning of it taking place until after it happened. Contacted Parallels Support straight away got a reply a day later from their Customer Support Engineer requesting further details and documentary proof which has now been sent twice. still waiting a week later on a reply and the refund being paid back to my account. At same time contacted Paypal to raise an objection Paypal has refused to refund escalated to an appeal and waiting on a reply. Further email sent to same Customer Support Engineer this morning also awaiting reply.Update: email requests to Parallels ignored no response from the company and Paypal refused refund found in favour of the business despite no notification being about to be taken until after it happened if I could would rate this as zero stars. advise others to be careful of this business and their practices.
