Placed an order, paid, got confirmation by my bank that payment was processed. No emails from pandora, nothing to say they had processed the order. Rand the helpline which only allows you to enter the order number to procede. Since they had not sent me any confirmation emails I had no order number. After many attempts I discovered that if you listen to the vocal server to repeat "enter you order number bla bla bla," that if you hold you get transfered to a human. Why not say that on the server? Anyway the human told me that since I had no confirmation that my payment can't have been processed by my bank and that I had to prove that the bank had processed the payment! The insinuation is that I was lying and had cancelled the payment. I was about to set off to the bank to get some sort of official payment proof when the delivery guy tunrs up with my order! Really bad service. Really bad attitude. Really bad organisation. Never again.
