One of the beads fell off the end of my Pandora bracelet. It was one of the last pieces of jewellery that my husband bought for me before he died six months ago. Pandora are now refusing to help due to "data protection" unless I provide the receipt, his credit card details, email address, shipping address and would you believe, a copy of his death certificate. I cannot provide the receipt or his credit card details as these were all passed to the solicitor for probate and I find the need to provide his death certificate distressing when this was a gift purchased with love. Whilst I understand the need for data protection, I find this attitude, given the sad circumstances, totally heartless by Pandora.
