Purchased a necklace online - it arrived dented. Sent it back. The 2nd arrived .... dented.Sent a feedback/review to Pandora - WHICH THEY REJECTED for 'not meeting with their guidelines.Here is my review:3rd time lucky - My wife has had a Pandora necklace for years - it still looks like the day she got it. For her birthday, she wanted a choker necklace. I ordered one from the Pandora website. It arrived when expected - all good so far - however, upon opening the box, there was a nasty kick in the chain. I contacted Pandora and a replacement sent. I returned the damaged chain to Pandora. Huge disappointment upon receipt of the replacement choker chain, as that too had a kink in it. I took the 2nd chain to my local Pandora shop. The lady was upset that Pandora had sent out two damaged chains. She was able to replace the damaged chain with a good one. Upon discussing the damage, we both felt that the box in which the choker chain is supplied, is too small, meaning the the chain is likely to get damaged when putting it in the small box. This needs to be addressed by Pandora. My advice would be, buy from a shop and not from the website.As you can see, this was an honest review of an actual experience... and yet, it did not meet with their guidelines, ie it wasn't a good review. PFFT!!
