As soon as you change city, they decide to block your email and in order to have it back, they asks you:a) older passwordsb) contacts email you've sentc) your email objectsd) the amount of money you have paid for a windows servicee) the time when you've purchase windows servicesf) the credit card number you've used to purchase a window serviceg) your skype contacts on your accountAFTER I'VE ANSWERED ALL THESE QUESTIONS CORRECTLY THEY DECIDED NOT TO RECOVER MY ACCOUNT,at my 5th attempts they get me back my account,luckly i had all my info in an external mail otherwise I COULD NEVER GET MY WINDOWS ACCOUNT BACK.THESE SECURITY POLICIES OF YOURS ARE OUT OF ANY CONCEPTION MR GATES!!