Renting at Ottonow: the worst experience I had so far. in my opinion; staff is super incompetent. Good at writing American style superficial emails that say absolutely nothing, but do not provide any solutions or support. After a really upsetting exchange for a delivery, the staff got so confused they sent the same article numerous times. It remains yet to be seen how many times they will charge me gor it. The item was not cheap (450€), and I am very disappointed by the service level. Noll
