In March 2021 I have ordered an Iron Annie Amazonas watch, as a gift for my wife.The watch arrived later than promised, and when I opened it, it was broken. It took about 10 days to receive a replacement.2 months later, Otto have changed my payment terms. Originally I paid with PayPal, but now they refuse to accept it. They are forcing, harassing and threatening me to pay via a bank transfer.They don't accept PayPal, yet they advertise PayPal payments everywhere on the website.I curse the day that I decided to become an Otto customer.I have never received worse customer service in Germany. It is hard to believe that such terrible attitude is possible.If you value your time, money and well-being, avoid Otto at all costs!
