10-May-2024OTTO is using Hermes for delivery and they are worst. Now for three consecutive days, Hermes say delivery attempted, but that's just outright lie. They never did. It is always the case when ordering things from OTTO. Please don't use OTTO as long as they do something about the deliveries. Update: Now package arrived on next attempt. But it doesn't contain the iPhone that was order rather Samsung A04e .. I really regret order from OTTO now.Update: 14-May-2024It has been more than a month, no refund from Otto. They keep replying that it is under process, but nothing happens.
