opentable

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Charging for reminder opt in messages

Booked at a restaurant and it asked if I wanted to opt in for reminder messages. I pressed yes as there was no mention of any T&Cs. Then when I have received my phone bill it has charged me for the texts. Had a Google and it doesn’t charge the restaurants for this service, only the customers. This definitely needs to be advertised when people are booking.

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Date of experience: Oct 26, 2021