DO NOT RESPOND TO THEIR RESERVATION TEXTS YOU WILL BE CHARGEDThey charge you. OpenTable say it's not them, it's the phone company, that may be so, but customers should be informed that their number is a premium rate number and responding will incur a fee.I messaged them, and this is the rubbish they responded with:"I see you wrote in about being charged for responding to your reservation confirmation via text. OpenTable does not charge diners or restaurants for SMS confirmation reminders, however, text message rates may apply depending on your SMS plan"The best thing to do here is to check with their mobile phone carrier. The charge may say "OpenTable" as the text was placed through our system, but the fees are placed by the carrier.I responded:"Untrue. If you reply to the text message that's when the cost is incurred, as OpenTable invites people to reply, but nowhere does it say that the return text can incur costs. Most reputable organisations would say something along the lines of "please note your operator may charge you"They responded:"We are not the ones who charge you and I am sorry about the charge being incurred, but you will need to speak to your phone carrier about the charge as we are not the ones who issue the charge"I responded:If I see a restaurant using opentable, I am actively going to avoid them.Basically, OpenTable is not transparent about their costs. Caveat Emptor!
