Open Table seems to think they control your relationship with restaurants by bullying and intimidation. Making a reservation thru them has always been combersome as they add no value to the process. I research my own restaurants before I book. Yet some restaurants seem to overly depend on them. Today I spent 30 minutes jumping through hoops multiple times to verify who I am (I have had an account for more than 5 years). (They are worse than my bank-for no reason.) By the end of it, they'd managed to alter my reservation to 2 days earlier than the original request and then because I didn't realize I had a different reservation, (because I was so worn out "barking like a dog and standing on one foot" for them), I was labeled "a no show" and I was asked to explain myself. Or else! Seriously? Who are they? Are they going to "punish me?" Yes, they promise to black ball me with that restaurant and others. There are always restaurants to eat at. I don't need them.
