I've been using your platform for a while and keep wondering how I'm so close to 10,000 points, but never seem to get there. I just checked my past reservations and I see they have deducted points away from my account on 3 occasions. There is no way to get in touch with anyone and their bot is useless.THIS is yet another reason Resy is beating their asses in the restaurant reservation war. Resy is more friendly to customers and they charge the restaurant less. OpenTable LOSES.