I've been an Open Table subscriber since it started. In fact, I'm considered by THEIR terms, a VIP. It means nothing. Whatever they're claiming to be in the restaurant world, they aren't. I lost about 40,000 pts. during COVID, AND it's a complete (and often doesn't work at all) pain in the ass EVERY. SINGLE. TIME I've tried to cash in my points. It causes no fewer than three restaurant employees/managers to make it work...IF it does at all. If they were a genuinely good partner, they would start by making it easy to cash in your points... from your phone, where you make most of your reservations, instead of having to go to a computer. You wouldn't have to print out a coupon, and you certainly wouldn't feel like a cheapskate when trying to use your points at restaurants you frequent. If you're lucky enough to make it work, you end up feeling like you're trying to pull a fast one on your favorite restaurants when you try to cash in your 'points.' It's difficult and embarrassing, and I could not recommend this app less.
