I am a paying ChatGPT Plus user who trusted the AI to assist in a real-world business situation. Due to repeated misinformation (including Apple reseller locations in Ho Chi Minh and Fiverr gig setup), I lost an important client, missed business opportunities, and suffered financial and reputational damage.Despite multiple confirmations on my part and GPT's repeated assurances that it would “never forget” or “double-check,” the same mistakes kept happening. The customer support experience was just as frustrating – auto-responses, no proper escalation, and complete silence even after submitting a formal complaint.I expected professional-grade assistance. I received unverified answers, wasted time, and ultimately damage that no words can fix.OpenAI, please take real responsibility. I’ve lost enough.
