oculus

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Customer service is a joke/scam

I have send the right controller for a RMA, two weeks have passed (they told me it would take 2-3 bussines days), they say "don't contact us, because every contact you make, it delays further the resolution". I suppose I paid the whole price for a product is going to be obsolet in two months and I haven't been able to even enjoy it. Thx Oculus/Facebook. I think this is close to a scam.

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Date of experience: Jul 29, 2020