Sent 2 support tickets to Oculus over the course of a month. This is in regards to a software problem with the Oculus Quest 2, that INSIDE THE HEADSET actually said I need to contact Oculus support. Facebook, where does the money go? You should have an army of support staff given the type of financial backing you have. I have the impression you have a 2 man support staff on some third world country island that you are paying with seashells. Get it together!