I am owner of multiple headsets. I have been using oculus for over 4 years now the only reason I have even stayed this long is because of the original rift product (before Facebook intervened). At first I was enjoying it, until i began having tracking fails. I am someone who plays beat saber competitively. After only 1 year of playing the game my entire headset refused to power on which may be due to have had it 3 years prior, So I decided to purchases a rift s and this is where all the problems started flooding in because if it was just the original rift this would be getting a 5 star but the rift s is lucky that negative stars dont exist.here are all the problems i have with the rift s:1: it fails to boot up correctlyby this what i mean is when i go to put on the headset it just appears black and i have to unplug all the cables that are wired to the headset and re plug them but even that doesnt work sometimes so i have to restart my pc taking between 5 minutes to 1 hour2: tracking fails/ guardian fails:Every time i would be to get in i would always have to do the guardian setup and even get it whilst i was black screened due to problem 1 and not to mention that the tracking sucks because this thing would just have a mind of its own and start flying away3: refurbished headset: I recently sent my headset back because of these fails i had to deal with them for a year i got my refurbished headset back 2 weeks ago and the have removed the first form of power issue but now every time i go to play a game 1 minute in i would lose display i counted it as well not to also say that there is a green line in the middle of the right display which is irritating4: customer supportI'm not going to lie when i say all their messages are automated. they send the same emails over again asking for logs repeat process of unplug replug just like turning off and on your pc they are utterly useless as a support teamoverall this is the worst vr product i have ever used never touching a oculus product ever again
