I wish I'd read the other reviews before ordering a phone from these people. As has rightly been pointed out the customer services do not listen to what's being said but simply respond like an automaton usually "leave that with us" or "we've referred it and you should hear soon". Having heard that many times I gave up and said I wanted to cancel, it was as though I'd never asked - they simply said "patience and it will be delivered" or "wait and you'll hear". They ignore comments re the consumer protection act and the like as though it doesn't apply to them. Cannot say avoid enough times.Order GBP14781Section 75 refund via my credit card company received. Unbelievable that I should have to resort to that.
