I love the Nokia Handsets, however the Nokia.com experience will surely see HMD go Bankrupt.I placed an order on Thursday with next day delivery. the order was placed 3 hours before the cut off for next day delivery. However the delivery did not appear on the Friday. On their support chat I was told that the order would be delivered on the Monday. I contacted them on Monday and they said it will be delivered by DHL before the end of the day. NO DHL Delivery with a Nokia handset.The Nokia colleague told me if I logged onto my order then I can cancel it. I logged on and there was no option to cancel it.another Nokia colleague then told me you cant cancel an order after 1 hour after it was placed.my order page is showing the order as preparing.it is now 4 days into the next day deliveryNokia cannot give me a tracking number they just keep saying it should be there by the end of the day.Nokia cannot confirm that is despatched, which I find is strange as they say it will be delivered by the end of the day.I have asked for this issue to be escalated, they cannot say when someone will contact me but they hope it will be soon. Bearing in mind their end of the day is now over 3 days long, very soon must be weeks away.Nokia, Please tell me, with my experience of ordering on your webpage, why should I ever order with you again?
