Horrid experience. Avoid at all costs.I signed up for a paid trial and couldn't find anywhere to cancel online. I found buried in the FAQs a note that says you have to call them. Once on the phone, I had t spend 5 minutes working through auto prompts and then wait on hold for 30 more minutes to speak to someone. This is obviously a deliberate tactic to make it "too hard" to cancel. This is absurd.