We ordered a video card and paid with a credit card. Newegg took a PARTIAL PAYMENT and stopped the order. Called the bank, they couldnt refund since it was a "verified transaction", and newegg kept the partial payment, and say they cannot refund it because the order was cancelled- but the partial payment was verified. They took money while providing NO services at all. Literally a scam and theft. This company is scum. Avoid shopping here.