I am a long time customer of Newegg. I try to throw them some business, but the company just seems to be going downhill and not vetting their sellers very well. My experience is almost like buying from eBay, cross your fingers and hope everything works out well. I quit shopping on eBay years ago. So I recently ordered an inexpensive SSD case that I could have easily bought on a well known competitor site for the same price.The item was sold on Newegg and shipped by a company named iDsonix. Order placed at 6/2 received an email with tracking number soon after. The order was never fulfilled. Newegg refunded me on 6/11.Here is the rub, when I went back to the competing website, the same company was selling the same item for 33% off and free next day shipping. Why even take my money and waste my time Newegg if you can't vet and wrangle in your sellers?These sellers simply make Newegg look bad and I will be very reluctant to shop with Newegg in the future.Update: Thank you for reaching out and providing a $30 gift certificate. I did use the gift certificate and purchased some desktop memory. I ordered it via sold by and shipped from Newegg, and the product is being delivered within a couple of days. I updated to 3 stars instead of 1. It is obvious the issues are 3rd party sellers. I hope you get your 3rd party sellers under control. It really makes Newegg look shady especially when the same 3rd party seller is selling the same product on Amazon and delivery is guaranteed free overnight or 2 days. Your competitor would not put up with this and simply cut them loose. Like I said, I want to see Newegg do better and want to be able to trust Newegg.