I was expecting pushback for the return of a bad $2000 motherboard. Not only did Vince listen well to the entire issue, but he also resolved it very quickly and to my entire satisfaction! This is one of the many reasons I have remained a loyal customer for over 15 years. I am amazed that in these times, you can still find a company that stands by its products. I highly recommend Newegg, and I can't imagine buying from someone else.
