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The Nest IQ Outdoor camera breaks easily. Google/Nest support is very bad

The Nest IQ Outdoor camera has been broken three times within the same amount of years. At first it was changed everytime because it wasn't under warranty. But now that the warranty is finished I am stuck with a broken camera. The camera was broken for the exact the same reason everytime. The reason that I was given by the customer support, is the weather conditions. It is a strange reason, when the camera is made for outdoors. I live in Netherlands and I bought the camera in Netherlands, so the weather conditions are know by Nest and the camera should be able to handle such conditions. In the same house I also use a Logi Circle Outdoor camera which is almost 3 times cheaper and I never had any problems. The weather conditions are exactly the same for either cameras because they are installed in the same house. I felt betrayed by Nest/Google. They simply replaced the camera every time until the warranty runs out.

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Date of experience: Jun 21, 2021