No end of problems since installed 2 years ago. Heating coming on at random times and then not coming on at all. Endless calls to customer support to try to resolve issues! Major issue with the fact that customer support only available 8-1pm weekdays!! No returned call when told them our heat link has completely broken so left without heat and hot water for over a week. Now trying to uninstall the damn thing. Worst decision ever made by us and now going to have to pay to go back to the old school / reliable thermostat.