Customer service unhelpful when trying to get next thermostat to work with new phone. rep kept telling me to do the same thing over and over and over again and it didn't work over and over and over again. Spent an hour doing all this and then he hung up and i called back and asked for a supervisor. Prior person said supervisor would tell me the same procedures. Said supervisor not available - asked for corporate office info to file complaint with court and he said don't have that info - only thing they can do is pass on info and someone will get back to me