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Nest Learning does not “learn” and…

Nest Learning does not “learn” and can’t tell the difference between heat & cool. We purchased the Nest Learning thermostat in Feb while it was still cold. During the winter we often turn the heat very low at night so it will not come on while we sleep but increase the heat during the day if we are inside. Now with the change in weather, we have switched the thermostat to cool. The “learning” is a complete joke—for example during the night it changes the temperature I had set down to 64°. I increased it to 74° when I got up this morning. It keeps changing the A/C to 64° —I have changed it back to 74° three times just this morning!! I have now turned off the “learning” feature. I would much prefer to be able to set my own schedule but apparently that is not possible with this model & I will have to manually set the temp when I want it changed. And when I do change the temp by 1 or 2 degrees it says something like it will take 1 hr 10 min to make a 2 degree change. DON’T waste your money. I’m sure my electric bill will be through the roof due to this terrible thermostat.

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Date of experience: Apr 19, 2023