Terrible customer service. Had the gift of membership from my children for a special birthday. Never been a member and really pleased with the gift. Received it in February. Hadn’t had chance to use it by March due to work commitments. Opened free to the general public...why?? Too busy for actual members to get in!E mailed customer services to ask for extension. Request denied. Was offered link to 25% off next year for person who paid for the annual membership!!!Absolutely ridiculous customer service in the current situation.
