Like so many more reviews I've seen on here the disappointed response from NT during these strange times. I had also written for a refund and have been offered 25% discount on next year's price (which we don't know what price it will be?) I brought a joint ticket for my partner and myself for a Christmas present. We tried to use them but the houses we wanted to visit are not open until March we then of course entered this strange times of coronavirus where we are unable to use them.How come we've had to ask for the refund? And then been offered a discount on something we've no idea when will open again? They make millions of pounds each year!Every other ticketed entrance or event I had booked has given a full refund minus a small admin charge. Why is this any different when everyone's incomes have been effected. I am disgusted with the response I have had from the NT and they have totally how greedy they really are and it may be disguised as a charity but it's a mulity million pound business who doesn't give a monkey about the people who were willing to support them. It's shameful.
