I have been a member for many years, I won’t be joining again after this year. I upgraded my membership to include my now retired, senior partner last April. I carried on paying my direct debit monthly but the trust failed (they say) to collect the money for the upgrade. They at no time notified me that this had failed. Come renewal and they took a full year, without notice, in breach of direct debit rules according to my bank. They now have a cancelled membership, an upset ex member and a direct debit they won’t be getting again. I won’t be rejoining and I was about to buy gift membership for my son, daughter in law and their newly adopted daughter. They will now be joining the Welsh trust along with us. I have been dissatisfied for some time with the Woke culture, closed shops, lack of cafe’s and Covid excuses for no staff. This ends my association with an organisation that has lost its way.
