I’m really disappointed with the National Trust as I cannot contact them. I’ve tried ringing many times, had to wait on hold for over an hour and still no one answers the phone. I’ve emailed them 3 times and still no one replies. We’ve been members for a number of years and now want to apply for senior membership. On the web page you cannot renew for senior membership , you have to ring their phone lines, and then … no one answers.What am I supposed to do?I am really questioning whether I want to be associated with such a poorly organised organisation.
