org

0
0 from 0 Reviews and Ratings
Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
I visited Bodiam Castle as a non member…

I visited Bodiam Castle as a non member with my husband and our dog. After paying for parking (£5.60) I was advised that entry to just the grounds would be £11 each (entry to the grounds and the castle. We cannot enter the castle with a dog unless we enter the property individually. I have messaged National Trust separately to this review without a response to date. National Trust is very expensive, staff were rude and as non members were treated very differently. Not great customer service and does not entice me to become a member. Very disappointed!

1
Date of experience: Jun 20, 2024