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Hard to merge separate memberships

Enjoy the membership but my husband and I have been paying for separate accounts for many years now and every time I phone up there is a different reason why our accounts can't be merged to a joint membership. Why is it not easy.. I can't do it on my online login. I can't do it over email. Every time I phone up there is a different reason why they can't do it. Just means that we are paying more for two separate memberships

2
Date of experience: Sep 08, 2024