As much as I support the NT and enjoy going to places I have an issue. I rang to get the 25% discount, the person on the phone sounded as she did not enjoy her job, sounded quite miserable and was very unwelcoming. Made me feel that I was a unwelcome intrusion on her day. Left me wondering if she would have preferred me to stop my membership rather inconveniencing her with a reduction so that I can stay and support