Most web hosting offers postgres db support and I was expecting the same from namecheap. This is not my reason of giving 2 stars though.The reason for giving 2 stars is their customer support first suggested me to use cancel service option when I reached to them for hosting cancellation. The cancellation provides a buggy form which doesn't let the user's submit cancellation request. I reached to customer support again and this time they said this buggy broken cancellation form is a known issue and they don't have a timeline as to when this issue will be fixed. My take is this broken cancellation form is a deliberate tactic from namecheap to generate friction during cancellation. Hence my reason for giving 2 stars.
