namecheap

0
0 from 0 Reviews and Ratings
Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
⚠️ They suspend domains without prior…

⚠️ They suspend domains without prior notice, without explanation, and leave you hanging for days without any resolution.🔥 What happened?A few of my domains were suddenly suspended without ANY warning or email.I discovered this only when I noticed all my services were down — no DNS, no access, nothing.I immediately contacted Namecheap support. Their answer? “We can’t help you. You need to email the Legal Department.”So I did. I emailed legalcompliance right away.More than 24 hours later: still no reply, no update, nothing.Meanwhile, my services are offline. My users are affected. My business is losing money.🧢 Namecheap’s excuse?"The Legal team is busy. No estimated time of response. Wait."So just like that, you lose access to your domain, and they leave you in the dark?No warning. No ticket update. No time frame. Just silence.This is not how a serious registrar should operate.❌ Final wordsIf you’re thinking about using Namecheap for your domains:Don’t.This experience proves they can take your services offline with zero notice, and leave you with no support.Look elsewhere. Choose a registrar that values communication, transparency, and respect for its clients.

1
Date of experience: Jun 30, 2025