If it wasn’t for George, there wouldn’t be four stars. First off, it was my bad for ordering the wrong program so I asked for a refund. I thought I had a seven day trail. Nope. I was offered a few options, none of which was a complete refund, but I made a mistake so I took a partial refund offer, never got it. Instead got slapped with a charge for a different and more expensive membership. At this point I am out two membership payments. Long story short, George fixed everything after a lot of back and forth between looking for which charges where, PayPal, what programs, who got back to me, etc. MuseScore is actually a great program, when you intend to purchase it, I have used it in the past, intentionally, but I just recently made the mistake of buying a learning program (already a teacher), and I was just looking for music to a public domain piece. My bad.