musescore

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THEY CHARGED ME FOR A SUBSCRIPTION ANYWAY

I definitely DID NOT sign up for a subscription but to my horror, they used my card details - which I used to buy a specific sheet music file - to charge me for a subscription anyway. £39.99 for 3 months! NO THANK YOU. I am in the process of trying to get a refund but I am worried that they've taken my money - they don't have live support and seem to be hiding behind a help centre page and a chatbot. I have immediately cancelled the re-bill of the subscription. But what a truly terrible company. Very underhand - beware of these people!

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Date of experience: Apr 15, 2025