musescore

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If I could give 0 stars I would

If I could give 0 stars I would. I downloaded a free 7 day trial of the app, the app wasn't quite what I thought, so I cancelled my subscription the same say and deleted the app. Unbeknown to me, I had been charged for two differing subscriptions (standard and pro) and these had been billed to my phone bill, so I didn't see them until nearly a month later. I never actually used anything and they have charged me over £80 and refuse to refund me. Google play won't help as it is over their timeline, but I wasnt aware of the charges in time. Very angry customer and will be taking this further.

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Date of experience: May 05, 2025