I was approached over and over again by Mindbody. I couldn't find any reviews. I inferred that they would be reputable by the sheer size of them. Incorrect.I was told that I would be able to use it as a marketing tool for my classes and my retreats. I can't even list retreats on there. I also can't market myself on there 4 months after paying hundreds of pounds in subscription. They omit the crucial information that even the set up takes over 4-5 months - all the while you are paying for the privilege, putting in tens of hours a week just to be on the app -with no marketing.It is a management and payment mechanism - that is it. Something which I do not need, have never needed, will never need, and which I have stated over and over and over.Mis representation is a big deal. I have wasted so much time on this - almost 20 hours a week for over 5 months and I am paying for it. When I agree to specific terms, which are evidently the only reason for purchase, and those specific terms are not met, I am due a refund. Not according to Mindbody. UK contract law and Trading Standards disagree. Lawyers and Trading Standards will be in touch.Terrible customer service - fobbing off, incorrect information, stalling tactics.Just deal with the issue, learn from it and move on - stop pitching to sole traders who only require marketing! Ive never needed a management or payment system.
