mindbodyonline

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Terrible customer service

Terrible customer service. The worst I have ever experienced. I can’t get hold of a human to talk to. And they are now telling me that they aren’t called Mindbody and it must be someone else named Mindbody who have falsely taken money from my account. Strange that the phone number my bank gave me is registered to you.I downloaded the app in Jan as I’d read that it was a brilliant fee app. Once downloaded and I released it wasn’t free I deleted the app. Just looking at my bank account today I seem to have paid this company £97.20 and I haven’t even had the benefit of the service they offer. If anyone has any contact details for this company please let me know as I’m struggling to find anything and I don’t want to download the app again.

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Date of experience: Feb 18, 2022