Overall I am very happy with MindBody. The system works, customer service is available to help when I have questions and clients like it. A big shout out to Charles Lack who has been supporting us on implementing our Marketing Tools - he has been brilliant in getting us set up and making sure it all works and this has made a big difference for us revenue wise. The one thing I am not happy with is how MindBody handles client data and how my client data is used for MindBody promotional purposes (such as ClassPass). In my specific case this is not enough of a concern to consider moving to another system but it might be for others.