I woke up to find my phone stuck on the mi logo, tried to flash it to find out it's locked. Tried to contact their support to get some automatic chat bot with cookie cutter responses that are totally irrelevant. Most website pages are in Chinese and there is no English version. All of their support forums are filled with nonsense posts, and the only way to unlock the phone is to have their MI account which in order to do so will have access to your private data, which by the way I once sent them a basic GDPR mail asking about my PII which they had never responded too but kept asking silly questions as if they don't have my mail address in their database already. I'm basically now staring at my bricked phone with nothing much to do while being left in a chicken and egg situation as I needed this phone the most during COVID-19..
