This is one of the money grabbing not to care company. I had the please in purchasing a scooter from Halfords. After the motor stopped working, I only had it for 4 weeks. I was directed to Xiaomi to be fixed, they tried everything not to fix it. At the end I contacted Halfords, after threatening them with legal action, Halfords replaces it. Don’t purchase from Xiaomi. And make sure you go back to Halfords and demand for them to deal with it. Even Halfords tried not to help.