I bought a Xiaomi Redmi Note 9S cellphone from Amazon, and was immediately plagued with problems, e.g. the phone would stop ringing and go straight to voice mail, no matter what the settings. It would switch off for no reason.Xiaomi customer support is unreachable, even tough the US website claims to be open during business hours. (with lots of error messages when you try to sign up for an account.Returned the phone to Amazon.) Never again Xiaomi.