I bought a coin bank, it took the seller 10 days to ship, when I finally got it, it was broke. I have NEVER bought from them before. Now when I ask for a return label or refund, here is what I got: We've determined that you have previously been removed from our marketplace. Per our Prohibited Conduct Policy, Mercari does not allow users who have had their accounts closed due to violations of our Terms of Service to create new accounts. As such, we have closed your new account(s). Please complete your pending transactions and request a direct deposit for any remaining balance. After these have been completed, your account will be closed. Note that if you attempt to return to our marketplace in the future, we will hold all direct deposit requests and cancel all transactions associated with your accounts.
