DO NOT waste your time or money with Mercari! They have changed a lot - and not for the better! They've added additional fees that the buyer has to pay - along with increasing their fees for sellers. But more importantly, they are incompetent and shady! Someone sold me a pair of shoes and the listing shows the brand is "Airwalk" but these are NOT EVEN FAKE AIRWALKS! These simply are not Airwalks of any description. They do say "Air" on the side of them but they don't even pretend to be Airwalks. The seller was wrong when they stated "Airwalk" is the brand. Mercari will not refund my money unless Airwalk types up a letter on their letterhead saying that these are not Airwalk shoes. ANYONE can see that these are not Airwalk shoes! I sent Mercari the listings for these shoes on Amazon and Temu and they still say they need "proof" that these are not Airwalks! I've been a Mercari user for years but I will remove all my listings, delete my account and NEVER use Mercari to buy or sell again!
