I had been selling on Mercari for a few years. I did not use any other platforms to sell on. Mercari recently changed their policy. They have made it no selling fees for the Seller, and passed the fees onto the buyer (and it is more of a fee than the seller used to pay ) For this reason, I removed most of my stuff from this site. Who as a buyer wants to pay all those fees on top of the shipping? I really wish they would not have changed to this, it has totally ruined the site! (yet they try and hype it up) Before this change, I stuck on this site because I had established myself on this site, and I had repeat buyers. As I had told their customer service before, the Sellers Insurance if something is damaged is USELESS. They would come back over and over again with the same excuses on why they would not honor it. No matter how many times I tried to prove to them they were wrong! I am glad I did not have to try and make other than a few claims. I was known for my great packaging, and when the few items did get damaged they denied my claim. Before the recent change I was taking detailed pictures of everything so if I had a claim I could prove my packaging ect. They side with the buyer no matter what! I had one buyer I kept telling them it was not my packaging in the picture and they would not even listen. You cannot get customer service by phone. It was always unavailable in Michigan . I do not recommend this site to buy or sell on now. There customer service has always been horrible, and now them pushing these fees unto the buyer , shameful. (it was just a way for them to make more money)
